Getting Started with WordPress

Training Objectives

  • Master the WordPress administration interface to manage your store efficiently on a daily basis
  • Know how to configure and customize essential store settings (payments, shipping, taxes, etc.)
  • Manage the product catalog, inventory, and customer orders professionally
  • Understand and use reporting and analytics tools to optimize business performance

Target Audience

Who is this for ?

  • Entrepreneurs and merchants looking to create their online store
  • E-commerce managers
  • Online store administrators
  • Employees in charge of a WordPress website administration
  • Individuals undergoing career transition into e-commerce

Prerequisites

Basic computer skills (web navigation, file management). Foundational knowledge of business fundamentals (inventory management, customer relations). Access to a computer with a stable internet connection. Understanding of basic e-commerce concepts. No programming or technical knowledge required.

logo wordpress

Training Content

  • Introduction to WordPress
    • Overview of the admin interface
    • Navigating the back office
    • Basic store setup
    • Hands-on workshops
  • Product Catalog Management (Part 1)
    • Creating and organizing categories
    • Adding and setting up basic products
    • Price management
    • Hands-on workshops
  • Product Catalog Management (Part 2)
    • Managing inventory
    • Attributes and characteristics
    • Simple promotions and special offers
    • Hands-on workshops
  • Order and Customer Management
    • Tracking and processing orders
    • Managing customer accounts and loyalty
    • Effective customer support techniques
    • Implementing a loyalty program
    • Hands-on workshops
  • Key Module Configuration
    • Payment modules
    • Shipping modules
    • Hands-on workshops
  • Configuring Essential Commerce Modules
    • Exploring additional add-ons
    • Integrating third-party services (CRM/ERP)
    • Customizing modules
    • Managing subscriptions
    • Hands-on workshops
  • Performance Analysis
    • Understanding dashboards
    • Using statistics
    • Data analysis to optimize sales
    • Setting up KPIs
    • Hands-on workshops
  • Basic Marketing
    • Simple cart rules
    • Promotional strategies and email campaigns
    • Using social media for commerce
    • Creating banners and visual marketing materials
    • Hands-on workshops
  • PrestaShop SEO Integration
    • Search engine optimization
    • Basic SEO settings
    • Improving content for SEO
    • Using SEO tools
    • Hands-on workshops
  • Practice and Integration Workshops
    • Applying acquired skills
    • Real case studies
    • Solving common issues
    • Reviewing key concepts
    • Complete case study: end-to-end store project
    • Presentation of the project with feedback

Execution monitoring and results evaluation

  • Online evaluation tools
  • Continuous feedback
  • Training evaluation form
  • Certificate of completion

Technical and educational resources

  • Interactive approach
  • Case studies
  • Practical workshops